Why is my account blocked, and how can I re-verify it?
Your account may be frozen or blocked due to one of the following billing or risk-control issues:
- A chargeback or refund was initiated on a previous transaction, but the account balance or resources continued to be used.
- There were too many failed or declined payment attempts in a short period.
- Multiple different accounts frequently logged in from the same IP address or environment, triggering anti-abuse rules.
If your account has been frozen, please contact the 1688Proxy support team:
- Email: support@1688Proxy.com
Our support staff will review your billing and security records, help verify your identity if needed, and work with you to resolve the issue.