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Why is my account blocked, and how can I re-verify it?

Your account may be frozen or blocked due to one of the following billing or risk-control issues:

  • A chargeback or refund was initiated on a previous transaction, but the account balance or resources continued to be used.
  • There were too many failed or declined payment attempts in a short period.
  • Multiple different accounts frequently logged in from the same IP address or environment, triggering anti-abuse rules.

If your account has been frozen, please contact the 1688Proxy support team:

Our support staff will review your billing and security records, help verify your identity if needed, and work with you to resolve the issue.

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